Crazy Live Terms & Conditions — Clear, Simple, and Transparent

These Terms & Conditions Crazy Live (www.crazylive.ws) and all associated services. In these terms, "Crazy Live", "we", and "our" refer to the company operating crazylive.ws, while "you" and "member" refer to the user of the platform.

These terms apply to all users across all regions, including Bangladesh, who use Crazy Live's services. It is your responsibility to comply with the local laws of the country from which you are accessing the platform.

2.1 Registration Requirements

To open an account with crazy live, the following conditions must be met:

• You must be 18 years of age or older.
• You must register using accurate and truthful information — use of a fake name, address, or identity will result in account termination.
• Only one account per person is allowed. Multiple accounts cannot be created from the same IP address, device, or payment method.
• Online gaming must be legally permitted in the jurisdiction from which you are accessing the platform.

2.2 KYC Verification

In accordance with Crazy Live's security policy, all members may be required to complete an identity verification (KYC) process — particularly at the time of withdrawal or for large transactions. This may require:

• Photo of National ID (NID) or passport
• Selfie or live photo
• Mobile Number Verification
• Proof of Payment Method Ownership

Withdrawals may be restricted if KYC is not completed. crazy live uses KYC information solely for identity verification and does not share it with any third parties.

3.1 Bet Acceptance

Once a bet is accepted on Crazy Live, you will receive a confirmation from the system. Until that confirmation is received, the bet should be considered unplaced. If a bet fails to process due to network issues, your funds will be automatically refunded.

3.2 Minimum & Maximum Bet

3.3 Event Cancellation

If an event is cancelled or abandoned, all bets on that event will be voided and the full stake will be returned to your account. For single bets, this is straightforward. For parlay bets, the cancelled event is removed and the payout is recalculated using the remaining odds.

3.4 Obvious Odds Errors

If an obvious error causes incorrect odds to be displayed in any market due to a technical fault, Crazy Live reserves the right to void the affected bets. In such cases, the full bet amount will be refunded.

4.1 Deposit Methods & Limits

4.2 Withdrawal Rules

The following rules apply to all withdrawals from Crazy Live:

• Minimum withdrawal amount: ৳500
• Withdrawals can only be made using the same payment method used for the deposit
• Withdrawal amounts may be limited if KYC verification has not been completed
• The specified wagering requirements must be met before any bonus funds can be withdrawn
• In cases of suspicious activity, Crazy Live reserves the right to temporarily hold withdrawals pending investigation

5.1 Welcome Bonus

New members at Crazy Live are eligible for a bonus on their first deposit. The following terms apply to the welcome bonus:

• Bonus is applicable once per member only
• Minimum wagering requirement before bonus withdrawal: 10x Wagering Must be completed
• Only eligible games or bets will count toward wagering — certain games may be excluded
• Wagering must be completed within 30 days of receiving the bonus, or the bonus will be forfeited

5.2 Free Bet Terms

Crazy live occasionally offers free bets. Terms for using free bets:

• Winnings from free bets will be paid out as cash, minus the original free bet stake
• Free bets are typically valid for 7 days
• Free bets cannot be combined with other bonuses

5.3 Cashback Offer

Cashback bonuses generally carry no wagering requirements and can be withdrawn directly. However, specific promotions may have their own terms — these will be stated on each individual offer page.

The following activities are strictly prohibited on the Crazy Live platform. If any of these are detected, the account will be immediately suspended and all balances may be forfeited:

• Match Fixing or Sports Fraud: Placing bets linked to any form of match-fixing
• Use of Bots or Automated Software: Using software or bots to place bets instead of a real person
• Multiple Accounts: Operating multiple accounts under the same person's name or identity
• Arbitrage Betting: Attempting to profit risk-free by exploiting the bonus system
• Money Laundering: Using the platform for money laundering purposes
• Hacking or System Attacks: Attempting to breach platform security
• Fraudulent Transactions: Use of stolen or unauthorized payment methods

Crazy Live monitors suspicious activity and reserves the right to report it to the relevant authorities when necessary.

7.1 Cancellation by Crazy Live

Crazy live reserves the right to suspend or permanently close any account under the following circumstances:

• Upon evidence of prohibited activity
• If you register using false or incomplete information
• Upon refusal to complete KYC
• Upon repeated violations of the Terms & Conditions
• At the direction of law enforcement authorities

7.2 Closure by Member

Any member may request to close their account at any time. Any pending bets or withdrawals must be settled first. Once the account is closed, any remaining balance will be returned via the registered payment method.

Crazy Live makes every effort to deliver a reliable service; however, we are not liable for the following:

• If the service is temporarily unavailable due to a technical error or server outage
• If a bet is not processed due to an internet connectivity issue
• In the event of a third-party payment gateway failure
• In the event of service disruption due to unforeseen external circumstances (such as natural disasters or government restrictions)

Under no circumstances will crazy live's total liability exceed the amount deposited by the member.

Crazy Live takes user privacy very seriously. The information we collect is used to:

• Used solely for account management and service delivery
• We do not share your information with third parties except in response to a lawful request from law enforcement authorities
• Stored on servers secured with SSL 256-bit encryption

For more details, please visit our Privacy Policy page.

Crazy live believes betting is a form of entertainment, not a source of income. We encourage all members to play responsibly.

10.1 Self-Exclusion Tools

Crazy Live provides the following tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits
• Session Limit: Set a limit on how long you play in a single session
• Self-Exclusion: Temporarily exclude yourself from the platform for a set period
• Cooling-Off Period: Take a break anywhere from 24 hours to 6 months

For more details, visit our Responsible Gaming View page.

If you have a dispute with crazy live, please follow the steps below:

1. Please contact Customer Support first — Contact us via live chat or email at support@crazylive.ws. Most issues are resolved within 24 hours.
2. If the issue remains unresolved, please submit your complaint in writing. We will respond within 7 business days.
3. In the event of an unresolved dispute, both parties may refer the matter to a third-party mediator by mutual agreement.

In betting-related disputes, Crazy Live's decision shall be considered final unless a clear technical error can be demonstrated.

Crazy live reserves the right to update these Terms & Conditions at any time. For significant changes:

• Members will be notified via email or in-app notification
• You will be notified at least 7 days before any changes take effect
• Continuing to use the platform after any changes have taken effect constitutes acceptance of the updated terms

The latest version of these terms will always be available on this page. The date of the most recent update is shown at the top of the page.