Crazy LiveKeeping every piece of your information secure at crazy live is our top priority. This policy clearly sets out what data we collect, why we collect it, and how we protect it.
Six core commitments that form the foundation of our privacy policy.
Every connection on crazy live is secured with military-grade SSL 256-bit encryption. Your password, payment details, and personal data are never transmitted in the clear.
Your personal information is never sold to advertisers or third-party companies. We do not trade in your data — it is used solely to serve you.
Crazy Live only collects the information genuinely needed to deliver our services. We do not request or collect data beyond what is necessary.
You may request the deletion of your personal data at any time. Where no legal obligation requires us to retain it, we will action your request within the designated timeframe.
Crazy live data is stored in certified data centers with 24/7 physical and digital security. Unauthorized access is completely prevented.
In the event of a data security breach, Crazy Live will notify affected members within 72 hours and take prompt remedial action.
By using Crazy Live's services, you agree to this Privacy Policy. Please read it carefully — it is a record of your rights and our commitments to you.
Crazy Live (www.crazylive.ws) is a trusted online betting and gaming platform in Bangladesh. We believe that every member's privacy is a fundamental right. This Privacy Policy has been written with full transparency, so you know exactly what happens with your information.
Crazy live operates in accordance with international data protection standards. This policy applies to all users, regardless of whether you access our services via the website, mobile app, or any other channel.
We treat your personal information with the utmost respect. No one can access your data without your permission.
Information you provide directly when registering and using Crazy Live:
| Data Type | When It Is Collected | Why it's needed |
|---|---|---|
| Name, date of birth | At Registration | Identity verification & age confirmation |
| Mobile number & email address | At Registration | Account verification, security notifications |
| Address | During KYC Verification | Identity Verification & Fraud Prevention |
| NID / Passport | For KYC verification | Legal Identity Verification |
| Payment details (multiple methods) | For deposits / withdrawals | Processing financial transactions |
| Support conversations | Contact Hours | Troubleshooting & Improvement |
Certain information is collected automatically while you use the crazy live platform:
Crazy live uses your information only for specific, defined purposes — never for anything beyond what is stated below:
To stop receiving promotional emails or SMS from Crazy Live, opt out via your account settings. You will still receive important account notifications after opting out.
Here's a step-by-step look at how your information flows through crazy live:
You fill in the registration form — your information is transmitted to our servers over an encrypted connection.
Data is stored in a database secured with AES-256 encryption. No staff member has access to complete information.
Specific departments access only the data they need — a complete audit trail is recorded at all times.
Data that is no longer needed is deleted after the designated period. Retention policies are strictly enforced.
You may request to view, correct, or delete your information at any time.
Crazy live does not sell your data. However, to deliver our services, limited information may be shared with trusted third parties:
| Third parties | What Information Is Shared | Why |
|---|---|---|
| Payment processors (bKash, Nagad, etc.) | Transaction Details | To complete payments |
| KYC Verification Service | Identity document details | To verify your identity |
| Cloud service providers | Encrypted data | For secure data storage |
| Law Enforcement Agencies | Required Information | Under a valid legal order |
| Game software providers | Game Session Data | For game operation |
All third parties are required to sign crazy live's strict data protection agreement. They may only use the information for the specified purpose and are not permitted to share it with anyone else.
Crazy live's website uses cookies. Cookies are small files stored in your browser that help enhance your browsing experience.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
As a crazy live member, you have the following rights regarding your personal information:
You have the right to know what personal data we hold about you and to request a copy of it.
You may request corrections to any inaccurate or outdated information at any time.
Where there is no legal obligation to retain it, you may request the complete deletion of your data.
In certain circumstances, you may request that the processing of your data be restricted.
You may request a copy of your data in a standard, portable format.
You have the right to object to your data being used for marketing or any other purpose.
To exercise any of your rights support@crazylive.ws. We will respond within 30 days.
Crazy live is strictly not for anyone under 18. We do not knowingly collect data from minors. If we are informed that a minor has created an account, we will:
If you believe your child is using crazy live, please contact us immediately.
Crazy Live does not retain your data longer than necessary. Below is an overview of how long different types of data are kept:
| Data Type | Retention period | Reason |
|---|---|---|
| Account information (active) | For the duration of your active account | Active service delivery |
| After account closure | Up to 5 years | Legal & Regulatory Requirements |
| Financial transaction records | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 Years After Relationship Ends | Anti-Money Laundering Policy |
| Support conversations | 3 years | Improvement & Dispute Resolution |
| Cookies & Session Data | End of session or 30 days | Browsing Convenience |
Crazy live employs industry-leading technical measures to keep your data secure:
Use a strong password, keep 2FA enabled, and never share your password with anyone. If you notice any suspicious activity, contact us immediately.
Crazy Live may update this Privacy Policy from time to time. In the event of significant changes:
Previous versions of this policy are available upon request.
If you have any questions, concerns, or complaints about our Privacy Policy or your data, please get in touch with us:
Support@crazylive.ws
Live Chat
Available 24/7
Response time
Within 72 Hours
Data Protection
Privacy@crazylive.ws
If you are not satisfied with crazy live's response, you have the right to lodge a complaint with the relevant regulatory authority.
Your personal information on Crazy Live is protected with the highest level of security. Register with confidence and enjoy the best betting experience in Bangladesh.
For 18+ only. Please gamble responsibly.